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  • LIVRAISON SOUS 72H EN FRANCE METROPOLITAINE

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General Terms and Conditions (GTC)

LEGAL NOTICE

Effective as of 01/11/2019

In accordance with the provisions of Articles 6-III and 19 of Law No. 2004-575 of June 21, 2004 on Confidence in the digital economy, known as LCEN, it is brought to the attention of Users of the site www.hydratis.co these legal notices.

The connection and navigation on the site (indicate the name of the site) by the User implies full and unreserved acceptance of these legal notices.

These are accessible on the site under the heading “Legal notices”.

ARTICLE 1: THE PUBLISHER

Site editing www.hydratis.co is insured by SARL ALTERRA (Hydratis) with a capital of 10,000 euros, registered with the Paris RCS under number 852919976, whose registered office is located at 10 Rue de Penthièvre, number
telephone 0143488556, e-mail address: jeremyboue@hydratis.co.

Intra-community VAT number: FR44852919976 The Director of publication is JEREMY BOUE

ARTICLE 2: THE HOST

The site host  www.hydratis.co is the Company wix, whose head office is located in Tel-Aviv, Israel, with the telephone number: ________________.

ARTICLE 3: ACCESS TO THE SITE

The site is accessible from any place, 7 days a week, 24 hours a day, except in cases of force majeure, scheduled or unscheduled interruption and possibly resulting from a need for maintenance.

In the event of modification, interruption or suspension of the services, the site www.hydratis.co cannot be held responsible.

ARTICLE 4: DATA COLLECTION

The site provides the User with the collection and processing of personal information in respect of privacy in accordance with law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms. The site is declared to the CNIL under the number ________________.

Under the Data Protection Act, dated January 6, 1978, the User has the right to access, rectify, delete and oppose his personal data. The User exercises this right:

· by e-mail to the e-mail address jeremyboue@hydratis.co · by post at 10 Rue de Penthièvre;
· via a contact form;

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· via his personal space;

SECTION 5: COOKIES

The User is informed that during his visits to the site, a cookie may be automatically installed on his navigation software.

By browsing the site, he accepts them.

A cookie is an element that does not identify the User but is used to record information relating to his browsing on the website. The User may deactivate this cookie via the parameters appearing in his navigation software.

ARTICLE 6: INTELLECTUAL PROPERTY

Any use, reproduction, distribution, marketing, modification of all or part of the www.hydratis.co site, without the Publisher's authorization, is prohibited and may result in legal action and prosecution as provided for in particular by the Intellectual Property Code and the Civil Code.

For more information, refer to the Terms and Conditions of the site www.hydratis.co accessible under the “Terms and Conditions” section

ARTICLE 7: RETURNS & REFUNDS


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Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To make a return, you must present us with a receipt or proof of purchase.

Please do not return your purchase to the manufacturer.

Refunds (if applicable)
Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. We will also notify you of our decision to approve or reject your refund request.
If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

Late or missing refunds (if applicable)
If you haven't received your refund yet, please check your bank account again first.
Next, contact your credit card issuer, as there may be a delay before your refund is officially posted.
Then contact your bank. There is often some processing time required before a refund is posted.
If after completing all these steps, you still have not received your refund, please contact us at contact@hydratis.co.

Sale items (if applicable)
Only regular priced items can be refunded. Unfortunately, sale items are non-refundable.

Exchanges (if applicable)
We replace an item only if it is defective or damaged. If in this case you wish to exchange it for the same article, send us an e-mail to contact@hydratis.co and send us your article to: 10 Rue de Penthièvre, Paris, 75008, France.

Gifts
If the returned item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit equal to the value of your return. Once we have received the returned item, a gift certificate will be mailed to you.

If the item was not identified as a gift when purchased, or if the gift giver preferred to receive the item first and give it to you later, we will send a refund to the gift giver and he will know that you have returned the item.

Dispatch
To return a product, you must send it by post to: 10 Rue de Penthièvre, Paris, 75008, France.

You will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the return shipping costs will be deducted from it.

Depending on where you live, the time it takes to receive your exchanged product may vary.

If you are shipping an item worth more than $75, you should consider using a delivery service that allows you to track the shipment or purchase delivery insurance. We do not guarantee that we will receive the item you return to us.